SuratRasmiOnline

Privacy Policy

This Privacy Policy explains how SuratRasmiOnline handles information when you use our formal letter generation service at suratrasmi.online.

Last updated: 7 April 2026

1

Information We Collect

We collect information that you enter into the website to generate letters, such as names, addresses, letter details, and contact information. If you sign in, we may process your login email and authentication details through our authentication provider.

2

How We Use Information

We use information to generate previews, PDFs, improve the service, prevent abuse, provide support, and maintain security. We do not sell your personal information.

3

AI Assistance

If you use AI assistance, the text you submit may be sent to an AI service provider to generate or improve letter content. Avoid submitting sensitive information that is not needed for your letter.

4

Data Retention

Generated documents and related technical records may be retained for service operation, troubleshooting, security, and legal compliance, unless deletion is required by applicable law.

5

Contact

For privacy requests, contact us at hello@suratrasmi.online.

Business Address & Contact Details

Phone: +60 11-5991 5664

Email: hello@suratrasmi.online

Office: LEVEL 23-1, PREMIER SUITE ONE MONT KIARA, NO 1, JALAN KIARA, MONT KIARA, 50480 KUALA LUMPUR

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM

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