SuratRasmiOnline
Shipping and Return Policy
This policy explains delivery and returns for SuratRasmiOnline digital services.
Last updated: 7 April 2026
No Physical Shipping
SuratRasmiOnline provides digital document generation services only. We do not ship physical goods.
Digital Delivery
Generated letters and PDF documents are delivered through the website for preview or download after the user completes the required form details.
Returns
Because there are no physical products, returns do not apply. If you experience an issue with a digital document or payment, please contact us for support.
Support
Email hello@suratrasmi.online with your issue and payment reference, if applicable.
Business Address & Contact Details
Phone: +60 11-5991 5664
Email: hello@suratrasmi.online
Office: LEVEL 23-1, PREMIER SUITE ONE MONT KIARA, NO 1, JALAN KIARA, MONT KIARA, 50480 KUALA LUMPUR
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM
Other Policies