SuratRasmiOnline

Shipping and Return Policy

This policy explains delivery and returns for SuratRasmiOnline digital services.

Last updated: 7 April 2026

1

No Physical Shipping

SuratRasmiOnline provides digital document generation services only. We do not ship physical goods.

2

Digital Delivery

Generated letters and PDF documents are delivered through the website for preview or download after the user completes the required form details.

3

Returns

Because there are no physical products, returns do not apply. If you experience an issue with a digital document or payment, please contact us for support.

4

Support

Email hello@suratrasmi.online with your issue and payment reference, if applicable.

Business Address & Contact Details

Phone: +60 11-5991 5664

Email: hello@suratrasmi.online

Office: LEVEL 23-1, PREMIER SUITE ONE MONT KIARA, NO 1, JALAN KIARA, MONT KIARA, 50480 KUALA LUMPUR

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM

Other Policies